FAQs


How do I join Lex Brodie's “Thank You…Very Much!” Customer Rewards Program?

It’s easy. All you have to do is take a moment to register for the program (it’s free) - Click here to go to our 'Join' page.

What do I need to do to earn Miles/Points?

Once you’ve selected the currency that you’d like to earn (which is done when you 'Join’ the program), all you have to do is make qualifying purchases with Lex Brodie’s. For more information on how to earn, click here.

I just visited Lex Brodie’s then went home and signed up for the program. Will I earn Miles/Points on that transaction?

This program features a 30 day grace period -  so any transaction(s) made within the previous 30 days from your enrollment date will automatically be included and you will earn Miles/Points in your chosen reward program currency.

NOTE: Miles/Points are processed on a weekly basis but please allow an additional 2-3 weeks for your Miles/Points to appear in your chosen program reward account.

Our goal is to help you get as many Miles/Points as possible!  But, transaction totals that apply for Miles/Points, may not be exact to your invoice.  Taxes and shop fees do not apply and there may be other minimal items that may not apply.

Does a spouse have to sign up separately? We have 2 cars, sometimes he brings one in for servicing and sometimes I do. Will we only get Miles/Points for the service that I request?

If you have a single Lex Brodie's Customer ID # (that you use for both vehicles), then you need only enroll in the reward program one time; if you have two Lex Brodie's customer account #s (one for each of you or one for each vehicle) then you can have us merge those accounts together on your next visit or both you and your spouse can enroll in the reward program, using a different Lex Brodie's customer account # each time.

What's the difference between Lex Brodie's “Thank You… Very Much!” Customer Rewards Program and Caveman Points/Love Hawaii + Share the Aloha?

When you join Lex Brodie's “Thank You…Very Much!” Customer Rewards Program you are registering with Lex Brodie’s to earn Miles/Points in a chosen reward program (e.g. Caveman Points/Love Hawaii + Share the Aloha, Hawaiian Airlines HawaiianMiles, Gift Card Points, etc.).

Caveman Points/Love Hawaii + Share the Aloha is Lex Brodie’s in-house currency – if you select this program as your chosen reward currency, you will earn Caveman Points and will be able to redeem the Points earned for $20, $50 and $100 Lex Brodie’s Caveman Currency certificates. In addition, Lex Brodie’s will automatically donate 2% of all your future qualifying transactions to the charity of your choice. You can select up to 2 charities that you would like to support.

How do I keep track of my Miles/Points?

You can see the Miles/Points you’ve received through your participation in Lex Brodie's “Thank You…Very Much!” Customer Rewards Program by logging into your Lex Brodie’s TYVM Rewards Program account. If you have opted to earn Caveman Points/Love Hawaii + Share the Aloha you can see your current account balance here too. But to find your current Miles/Points balance for any other reward currency you’ve chosen, you will have to visit the respective program website (e.g. Hawaiian Airlines HawaiianMiles, American Airlines AAdvantage, Gift Card Points, etc.).

For Caveman Points/Love Hawaii + Share the Aloha Members, to view your balance you simply sign into your account here and click on 'Account History' (underneath 'Account').

How many Miles/Points do I need to redeem?

It depends on the program you are earning Miles/Points in. Each program has different redemption levels. Please visit the respective program website to find out how to redeem.

For Caveman Points/Love Hawaii + Share the Aloha, you can redeem your Points earned for $20, $50 and $100 Lex Brodie’s Caveman Currency certificates. Each item has a different redemption value. Click here to see what you can use your Points towards.

What are Bonus Events?

We will promote Bonus Events periodically to help you accelerate your Miles/Points balance. During these events, you will be notified in-store and/or by email on how to take advantage of the offers.

Still have questions?

Complete a Help form here.