FAQ

How do I join Lex Brodie's Customer Rewards Program?
It’s easy. Simply take a moment to register. It’s free! - Join.

What do I need to do to earn Miles/Points?
Once you’ve selected the currency you’d like to earn when you Join the program, make qualifying purchases at Lex Brodie’s. To find out more visit the Earn page.

I just visited Lex Brodie’s then went home and signed up for the program. Will I earn Miles/Points on that transaction?
This program features a 30 day grace period - so any transaction(s) made within the previous 30 days from your enrollment date will automatically be included and you will earn Miles/Points in your chosen reward program currency.
NOTE: Miles/Points are posted on a monthly basis, 2-4 weeks after the end of the month.
Our goal is to help you get as many Miles/Points as possible!  But, transaction totals that apply for Miles/Points, may not be exact to your invoice.  Taxes and shop fees do not apply and there may be other minimal items that may not apply.

Does a spouse have to sign up separately? We have 2 cars, sometimes he brings one in for servicing and sometimes I do. Will we only get Miles/Points for the service that I request?
If you have a single Lex Brodie's Customer ID Number (that you use for both vehicles), then you need only enroll in the reward program one time; if you have two Lex Brodie's Customer ID Numbers (one for each of you or one for each vehicle) then you can have us merge those accounts together on your next visit or both you and your spouse can enroll in the reward program, using a different Lex Brodie's Customer ID Number each time.

What's the difference between Lex Brodie's Customer Rewards Program and Caveman Points with The Love Hawaii Program?
The Lex Brodie’s Customer Rewards Program is a complimentary “added value” for Lex Brodie’s customers and can be modified and/or cancelled, with or without notice, at any time. When you join the Lex Brodie's Customer Rewards Program you are registering with us to earn either Lex Brodie’s Caveman Points or Hawaiian Airlines HawaiianMiles.

Caveman Points with The Love Hawaii Program is our in-house rewards currency. If you select Caveman Points, you will earn points towards Lex Gift Cards. The gift cards will be mailed to you directly upon your account balance reaching one of the minimum thresholds. Visit the Redeem page for details. In addition, as a member of The Love Hawaii Program, Lex Brodie’s will automatically donate up to 2% of all your future qualifying transactions to the charity of your choice. On the Profile page you can select the charity that you would like to support.

How do I keep track of my Miles/Points?
You can find your transaction history and total miles/points earned in your Account History. You will also receive monthly email statements, showing what you’ve earned.

How many Miles/Points do I need to redeem?
For Caveman Points with The Love Hawaii Program, you will receive points towards Lex Gift Cards. Each gift card has a different redemption value – which can be found on the Redeem page.

For HawaiianMiles, redemption options and values can be found directly on the HawaiianMiles website.

What are Bonus Offers?
We will promote Bonus Offers periodically to help you accelerate your Miles/Points balance. You will be notified in-store and/or by email on how to take advantage of the offers.

Still have questions?
Contact Us